Questions about COVID-19, DirectPath is here to help
All employees can call DirectPath for:
- Answers to basic questions about COVID-19
- Current information on what COVID-19-related services are covered, and how
- Help preparing an action plan if they or a family member become ill and suspect it
is COVID-19
- Resources for further information about COVID-19
- DirectPath members can call an Advocate to:Find an in-network doctor
- Understand a diagnosis and treatment plan
- Coordinate prior authorizations and pre-certifications
- Save money on prescriptions
- Understand estimated out-of-pocket costs
For more information, see these FAQs:
DirectPath is completely confidential and provided as part of your benefits program
at no cost to you! Contact DirectPath at (866) 253-2273 or advocate@directpathhealth.com.
Hours are Monday- Friday 7 a.m. to 8 p.m. and Saturday 8 a.m.- 1 p.m. Central Standard
Time.